My CV
Education and qualifications
| Certification | Issued by | Year |
|---|---|---|
| Pragmatic Certified Product Manager | Pragmatic Institute | 2019 |
| SAFe® 4 Certified Agilist | Scaled Agile | 2017 |
| Course | Taught by | Year |
|---|---|---|
| Managing UX Strategy | Nielsen Norman Group | 2018 |
| Being a UX Leader | Nielsen Norman Group | 2018 |
| The One-Person UX Team Toolbox | Nielsen Norman Group | 2018 |
| Leading Highly-Effective UX Teams | Nielsen Norman Group | 2017 |
| Lean UX & Agile | Nielsen Norman Group | 2017 |
| Measuring User Experience | Nielsen Norman Group | 2017 |
| UX Deliverables | Nielsen Norman Group | 2017 |
| Designing Influence | Nielsen Norman Group | 2017 |
| Responsive Web Design | Oxford University Department for Continuing Education | 2014 |
| Fundamentals of Interaction Design (M364, undergraduate module) | Open University | 2013 |
| Web Usability: Designing the User Experience | User Focus | 2012 |
| DIY Usability Testing | Steve Krug | 2011 |
| Qualification | Year | Place of study | Awards |
|---|---|---|---|
| HND | 2003 to 2005 | Bridgwater College | HND Computing: 18 Distinctions and 1 Merit (Award of Commendation) |
| A/AS Levels | 2001 to 2003 | Bridgwater College | A Levels in Computing, Mathematics, General Studies; AS Level in English Language |
Skills and specialisms
- Workshops: facilitating workshops with stakeholders and eliciting requirements.
- User research: conducting user interviews and producing personas.
- User journeys: mapping user journeys to illustrate how users can achieve their goals.
- Usability testing: planning, facilitating, and analysing usability tests.
- Information architecture: devising content hierarchies and performing card sorting exercises.
- Wireframes: designing wireframes and interactive prototypes in Axure RP.
- Functional requirements: documenting behaviour of UI components for development teams.
- Analytics: understanding and use of analytic data to measure and inform design decisions
- Accessibility: understanding of design considerations for meeting accessibility guidelines.
Employment
| Company | Position | Dates of employment |
|---|---|---|
| Oxford University Press, Oxford | UX Architect: Technology | December 2016 to present |
| Oxford University Press, Oxford | UX Architect: Web & Platform | January 2012 to November 2016 |
| Oxford University Press, Oxford | Online Developer | March 2008 to December 2011 |
| Freelancer | Web Developer | September 2005 to April 2015 |
| Severn Delta, Bridgwater | Programmer | August 2007 to December 2007 |